Your Customers Should Never Have To Wait In Line

Everyone dreads going into the doctor's office or the Department of Motor Vehicles for one main reason: the dreaded phrase "take a number." In these situations, it is easy to miss hearing your number called. This is a why a lot of government agencies and medical facilities have installed a queue management system. There are several types of queue management systems available.

There are two types of queues. The first type is the traditional line. These can be frustrating, tiresome, and slow. People get tired of just standing around. The second type of queue system lets people sit and chat among themselves while they wait for their number to be called.

As technology has advanced, so have the queue management systems. New automatic queue measurement systems help managers determine where the best resources should be spent. These systems help stores, and restaurants predict people's movements. This will allow a manager to know when to open new check out registers as demand requires.



These types of systems can measure five factors that affect people's wait times. These factors are the number of people, the length of the line, wait times, cashier or tellers wait time, and total wait time. Automated queue systems use unique algorithms and sensors that are deployed in key locations to help predict the foot traffic a store has.

Some restaurants have developed a unique queue management system. When arriving at a restaurant, the maitre d' or host will give the customer a device, usually a drink coaster, that will buzz when their table is ready. This system allows patrons to sit at the bar and enjoy a drink, or relax and enjoy some fresh air outside

Various queue management systems can also take advantage of smartphone technology. This type of system can forward information to the patron and alert them if there are problems with their order, seating arrangements, or if other situations arise. Part of the queuing system involves the distribution of information in a timely manner.

Companies like queue management system have developed sophisticated software like Q'SOFT that will meet all your queue management needs. Their systems can be deployed in a number of different environments such as stores, hospitals and government institutions. Go to www.attsystemsgroup.com for more information. People, on average, spend six months of their lives waiting in line. Customers should never have to stand in line if alternatives are available. Queue management should help eliminate the time wasted in lines.